general terms and
conditions of use

Welcome to the routerank.com website (this « Website »). This Website is provided solely to assist customers in gathering travel information, determining the availability of travel-related goods and services, making legitimate reservations or otherwise transacting business with travel suppliers, and for no other purposes. The terms « we », « us », « our » and « routeRANK » refer to RouteRank Ltd., a Swiss corporation and/or its subsidiaries. The term « you » refers to the customer visiting the Website.

Please read these Terms and Conditions carefully. By accessing this Website, you signify your agreement with and understanding of these Terms and Conditions and the legal information pertaining to both this Website and any material on it. If you do not agree to these Terms and Conditions, do not access or use this Website. In addition, when using particular services, you and routeRANK shall be subject to any posted guidelines or rules applicable to such services that may be posted on the Website from time to time. All such guidelines or rules are hereby incorporated by reference into these Terms and Conditions. routeRANK reserves the right to change these Terms and Conditions at any time without notice to you. You are therefore responsible for regularly reviewing these Terms and Conditions. Continued access or use of this Website following any such changes shall constitute your acceptance of such changes.

Use of the Website in General

As a condition of your access and use of this Website, you warrant that (i) you will use this Website in accordance with these Terms and Conditions; (ii) you will only use this Website to make legitimate travel planning requests ; and (iii) all information supplied by you on this Website is true, accurate, current and complete. We retain the right at our sole discretion to deny access to anyone to this Website and the services we offer, at any time and for any reason, including, but not limited to, for violation of these Terms and Conditions.

Prohibited Activities

By using the Website, you agree in particular not to:

  • use this Website or its contents for any commercial purpose;
  • access, monitor or copy any content or information of this Website using any robot, spider, scraper or other automated means or any manual process for any purpose without our express written permission;
  • violate the restrictions in any robot exclusion headers on this Website or bypass or circumvent other measures employed to prevent or limit access to this Website;
  • take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure;
  • deep-link to any portion of this Website (including, without limitation, the purchase path for any travel services) for any purpose without our express written consent; or
  • « frame », « mirror » or otherwise incorporate any part of this Website into any other website without our prior written authorization.

Intellectual Property

This Website was created by RouteRank Ltd, EPFL Innovation Park, Building C, CH-1015 Lausanne, Switzerland. All rights reserved. © Copyright RouteRank Ltd 2008-2010.

The content and information on this Website (including, but not limited to, price and availability of travel services), as well as the infrastructure used to provide such content and information, is proprietary to us or our suppliers and providers. While you may make limited copies of your travel itinerary (and related documents) for travel or services planned through this Website, you agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from or through this Website.

The routeRANK logo is a registered trademark of RouteRank Ltd in Switzerland and/or other countries. Other logos and product and company names mentioned herein may be the trademarks of their respective owners. routeRANK shall bear no responsibility whatsoever for unauthorized copying and/or use of any material property of third parties on this Website.

Nothing in this Website is designed to grant any license or right to use any names, logos, pictures or trademarks. No act of downloading or otherwise copying or reproducing from this Website will transfer title to you to any software or material on this Website.

Except as otherwise stated above, you are granted permission to view, store, print, reproduce, distribute any pages or download any material from the Website for personal non-commercial use only provided that (a) you do not modify any such page or any such material and (b) you include these Terms and Conditions with any reproduction. Any unauthorized reproduction for commercial purposes of the Website or any part thereof is a violation of routeRANK’s rights.

If you believe in good faith that materials hosted by us infringe your copyright, please contact us at info@routerank.com.

Reviews, Comments and other Submissions

We appreciate hearing from you. Please be aware that by submitting content to this Website by electronic mail, postings on this Website or otherwise, including any reviews, questions, comments, suggestions, ideas or the like contained in any submissions (collectively, the  »Submissions »), you grant routeRANK and its affiliates a non-exclusive, royalty-free, perpetual, transferable, irrevocable and fully sublicensable right to (a) use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform such Submissions throughout the world in any media, now known or hereafter devised; and (b) use the name that you submit in connection with such Submission. You acknowledge that routeRANK may choose to provide attribution of your comments or reviews (for example, listing your name and hometown on a review that you submit) at our discretion, and that such submissions may be shared with our supplier partners. You further grant routeRANK the right to sue any person or entity that violates your or routeRANK’s rights in the Submissions by a breach of these Terms and Conditions. You acknowledge and agree that Submissions are non-confidential and non-proprietary. We take no responsibility and assume no liability for any Submissions posted or submitted by you. We have no obligation to post your comments; we reserve the right in our absolute discretion to determine which comments are published on this Website. If you do not agree to these terms and conditions, please do not provide us with any Submissions.

You are fully responsible for the content of your Submissions, (specifically including, but not limited to, reviews posted to this Website). You are prohibited from posting or transmitting to or from this Website: (i) any unlawful, threatening, libelous, defamatory, obscene, pornographic, or other material or content that would violate rights of publicity and/or privacy or that would violate any law; (ii) any commercial material or content (including, but not limited to, solicitation of funds, advertising, or marketing of any good or services); and (iii) any material or content that infringes, misappropriates or violates any copyright, trademark, patent right or other proprietary right of any third party. You acknowledge that routeRANK may exercise its rights (e.g. use, publish, delete) to any content you submit without notice to you.

No Offer of Service

Unless otherwise expressly stated so, the material on this Website is intended to be for informational purposes only. routeRANK makes no representation that material on the Website is appropriate or available for use in jurisdictions other than Switzerland. Those users that choose to access or use this Website from other locations do so at their own risk and are responsible for compliance with local laws and regulations.

Disclaimer

Although routeRANK has taken all reasonable care that the information contained within this Website is accurate at the time of publication, however no representation or guarantee (including, but not limited to, liability towards third parties), expressed or implied, is made as to its accuracy, reliability or completeness.

Therefore, routeRANK assumes no liability for the use or interpretation of information contained herein. Your use of this Website is on an « AS IS » and « AS AVAILABLE » BASIS AND AT YOUR SOLE RISK, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND TERMS AND CONDITIONS OF MERCHANTABILITY, SUITABILITY AND FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THIRD PARTY RIGHTS.

In particular, routeRANK assumes no responsibility for, and makes no guarantees that (i) this Website and services on this Website will meet your requirements; (ii) services and functions on this Website will be uninterrupted, timely, secure or error-free; (iii) results that maybe obtained from the use of this Website and services on this Website will be accurate or reliable; (iv) defects will be corrected; or (v) this Website or the servers that make it available will be free of viruses or other harmful elements.

Any material downloaded or otherwise obtained through the use of this Website is done at your own discretion and risk and you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material.

Currency Converter

Currency rates are based on various publicly available sources and should be used as guidelines only. When using this information for any financial purpose, we advise you to consult a qualified professional to verify the accuracy of the currency rates.

Links from and to this Website

You acknowledge and agree that routeRANK has no responsibility for the accuracy or availability of information, material or content provided by third party linked websites, or the content, performance, terms and conditions of use or the privacy policies or practices on such websites. Links to such sites do not constitute an endorsement by routeRANK of such websites or the content, products, or other materials or services presented on such websites.

Information in the web pages that are linked to this Website, and the applications and services available through this Website, may come from a variety of sources. routeRANK does not author, edit, or monitor the content, links, or services provided by third parties. ROUTERANK SHALL NOT BE RESPONSIBLE OR LIABLE, DIRECTLY OR INDIRECTLY, FOR ANY DAMAGE OR LOSS CAUSED OR ALLEGED TO BE CAUSED BY OR IN CONNECTION WITH USE OF OR RELIANCE ON ANY SUCH CONTENT, PRODUCTS, OR OTHER MATERIAL AVAILABLE ON THE WEBSITE OR ON THIRD PARTY LINKED WEBSITES.

Separate terms and conditions will apply to your reservation and purchase of travel-related goods and services that you select after being forwarded from this Website. Please read these separate terms and conditions carefully. You agree to abide by the terms and conditions of purchase imposed by any provider with whom you elect to deal, including, but not limited to, payment of all amounts when due and compliance with the provider’s rules and restrictions regarding availability and use of fares, products, or services. You acknowledge that some third-party providers offering certain services and/or activities may require you to sign their liability waiver prior to participating in the service and/or activity they offer. You understand that any violation of any such provider’s rules and restrictions may result in cancellation of your reservation(s), in your being denied access to the applicable travel product or services, in your forfeiting any monies paid for such reservation(s), and/or in our debiting your account for any costs we incur as a result of such violation.

In the event that you wish to establish a link to this Website, you expressly agree:

  • to ask prior written approval of routeRANK to establish a link to this Website, except for establishing a link to the homepage http://www.routerank.com;
  • not to include this Website into the frame of another website and to create a direct link to this Website;
  • not to create any third party association with this Website; and
  • ensure that the link does not state or imply that routeRANK sponsors or endorses any other website activity, company or entity, or presents routeRANK in a false, misleading, defamatory or derogatory manner.

The link to this Website does not permit you to use any routeRANK and/or third party content, names, logos, pictures or trademarks, unless separately agreed to in writing by the relevant rights-holder.

Travel Destination

Although most travel, including travel to international destinations, is completed without incident, travel to certain destinations may involve greater risk than others. routeRANK urges passengers to review travel prohibitions, warnings, announcements and advices issued by their respective governments or governmental agencies prior to booking travel to international destinations.

Service Help

For quick answers to your questions or ways to contact us, visit the FAQ section of this Website or, you can write to us at:

Attn: Customer Service

RouteRank Ltd

EPFL Innovation Park

Building C

CH-1015 Lausanne

Switzerland

Indemnity

As a condition of use of this Website, you agree to indemnify routeRANK and its affiliates, officers, employees and agents from and against any and all liabilities, expenses (including, but not limited to, attorneys’ fees) and damages arising out of claims resulting from your use of this Website.

Privacy and Security

routeRANK is subject to Swiss data protection laws when collecting and processing personal data. For details, please refer to our Privacy Policy on this Website.

If you communicate with routeRANK by e-mail, you should note that the security of Internet e-mail is uncertain. By sending sensitive or confidential e-mail messages which are not encrypted you accept the risks of such uncertainty and possible lack of confidentiality over the Internet.

Applicable Law and Jurisdiction

BY ACCESSING THIS WEBSITE, YOU AGREE THAT THE LAWS OF SWITZERLAND, WITHOUT REGARD TO CONFLICTS OF LAWS PRINCIPLES THEREOF, WILL APPLY TO ALL MATTERS RELATING TO THE ACCESS AND USE OF THIS WEBSITE.

IN THE CASE OF A DISPUTE, YOU AGREE TO SUBMIT TO THE EXCLUSIVE JURISDICTION OF THE COURTS OF LAUSANNE, SWITZERLAND.

These Terms and Conditions are effective as of November 1, 2008.